PRIVACY POLICY
At Nila Menmai, we value and respect the privacy of our customers. We are dedicated to protecting your personal information and ensuring transparency about how we handle it. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect it. By using our website and services, you agree to the terms of this Privacy Policy.
Information We Collect
We collect personal information from you when you:
• Register on our website
• Place an order
• Subscribe to our newsletter
• Fill out a form or enter information on our site
The information we collect includes your name, email address, mailing address, phone number, and payment details.
How We Use Your Information
We use the information we collect to:
• Process your orders and manage delivery
• Communicate with you about your orders or offers
• Improve our website, product range, and services
• Send promotional emails or newsletters (only if you opt-in)
• Conduct feedback or market research surveys
• Customize your shopping experience
How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.
Disclosure to Third Parties
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information except to trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also share your information with our group companies to the extent necessary for providing our services to you
Credit Card Information
We use a secure payment gateway to process credit/debit card transactions. Your credit/debit card information is encrypted and securely transmitted. We do not store your credit/debit card details on our servers. Our payment gateway provider handles your credit/debit card information in accordance with applicable laws and PCI-DSS standards. Your credit/debit card information will not be released to any other party without your express consent, except as required by law.
Cookies
We use cookies to enhance your experience and gather information about visitors and visits to our website. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings.
Sharing with Third Parties
We do not sell or rent your personal information to any third party.
We may share your data only with:
• Payment gateways (to process transactions)
• Courier/logistics partners (for order delivery)
• CRM or marketing tools (to manage emails or support)
• Law enforcement or regulatory authorities (if required by law)
These third parties only receive the information necessary to perform their services.
Children’s Privacy
We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personally identifiable information from a user under the age of 13, we will delete such information from our records.
Changes to Our Privacy Policy
We may update this privacy policy from time to time. We will post any changes on this page, and the date of the latest update will be indicated at the top of the policy.
Contact Us
If you have any questions or concerns about this privacy policy, please contact us at:
Email: info@nilamenmai@.com
Phone: +91 9025455469
